Last updated: 04.04.2026

Helping Hands Moving (“we”, “us”, or “our”) operates the website https://helpinghandsmovingcompany.com (the “Site”) and provides moving and related services (the “Services”). By using our Site or engaging with our Services, you acknowledge and accept the data practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information from you:

Personal contact details — including your name, phone number , email address [email protected], and service location when you reach out to us or request an estimate.
Move-related information — pickup and delivery addresses, move type and scale, preferred scheduling, item inventory, and any specific instructions or notes you share with us.
Technical and usage data — your IP address, browser and device information, pages you visit on the Site, and referring URLs, gathered automatically via cookies, server logs, and similar tools.
Correspondence data — the content of messages submitted through our contact forms, sent to [email protected], or discussed by phone at .

We do not seek to collect sensitive personal data unless you provide it voluntarily and it is necessary to deliver the Services you have requested.

2. How We Use Your Information

The information we collect is used for the following purposes:

Preparing quotes, confirming appointments, and delivering our moving and related Services.
Responding to your questions, managing bookings, and providing ongoing customer support.
Handling payments securely and detecting or preventing fraudulent activity.
Monitoring, maintaining, and improving the performance and usability of the Site and our Services.
Meeting our legal obligations and responding to valid requests from authorities.

From time to time, we may send service-related notifications, appointment reminders, or marketing messages. You may opt out of marketing communications at any time by contacting us directly.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we process your personal information on the following legal grounds:

Your consent — for instance, when you complete a form or agree to receive marketing materials from us.
Contractual necessity — to carry out the moving services you have engaged us to perform.
Legal compliance — to satisfy applicable regulatory or legal obligations.
Legitimate interests — such as improving our services and preventing fraud, where those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

We use cookies and related tracking tools for the following purposes:

Storing your preferences and delivering a more personalized experience on the Site.
Understanding how visitors navigate https://helpinghandsmovingcompany.com so we can improve site performance and content.
Supporting site security and identifying potentially fraudulent behavior.

You may adjust or disable cookies through your browser settings at any time. Be aware that doing so may affect how certain features of the Site function.

5. How We Share Your Information

We share your information only in the circumstances described below:

With third-party service providers — including payment processors, hosting companies, analytics platforms, and communication tools — who are contractually required to protect your data.
With moving crews, subcontractors, or partner companies, strictly to the extent needed to fulfill the Services you requested.
When disclosure is required by law, court order, regulation, or a valid government request.
In connection with a business transaction such as a merger, acquisition, or the transfer of company assets.

We do not sell your personal information. If any of our data sharing practices are considered a “sale” or “sharing” under applicable privacy regulations, we will respect your right to opt out.

6. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. That said, no method of online transmission or digital storage is entirely risk-free, and we cannot guarantee complete security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, meet legal requirements, resolve any disputes, and uphold our contractual obligations. Once it is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and the laws that apply to you, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete records
Request that we delete your information, subject to applicable exceptions
Object to or ask us to limit certain types of processing
Withdraw consent for marketing or certain data sharing practices

To submit a request, please reach out using the contact details listed below. We may need to verify your identity before we can process your request.

To stop receiving marketing emails, click the unsubscribe link in any message or contact us directly at [email protected].

9. Children’s Privacy

Our Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

10. Third-Party Websites

https://helpinghandsmovingcompany.com may contain links to external websites that we do not own or control. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies before sharing any information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as our practices evolve or as legal requirements change. Any revisions will be published on https://helpinghandsmovingcompany.com with an updated “Last updated” date. Continued use of the Site following any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise any of your rights, please reach out to us through any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://helpinghandsmovingcompany.com